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Questions about a rack or your.
Frequently asked questions
How long does delivery take?
Orders ship within one working day and typically arrive in 3–5 business days. Tracking is emailed the moment your rack leaves our warehouse.
What if it doesn't fit my space?
You have 30 days to return it for a full refund. Just keep the original packaging and contact our support team to arrange a label.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay and Google Pay. Checkout is fully encrypted.
Where do you ship from?
All orders ship from our own warehouse, so there are no surprise customs fees or long overseas waits.
How do I care for a recycled-metal rack?
A soft dry cloth is all it needs. The finish is sealed, so it won't rust in normal indoor conditions — no polish required.
